![]() Generic USB redirection and client drive considerationsīest practices, security considerations, and default operationsĬompare, prioritize, model, and troubleshoot policies Monitor, troubleshoot, and support Microsoft Teams HDX video conferencing and webcam video compression GPU acceleration for Windows single-session OS GPU acceleration for Windows multi-session OS Transport Layer Security (TLS) on Universal Print Server Pass-through authentication and single sign-on with smart cards Security considerations and best practices Integrate Citrix Virtual Apps and Desktops with Citrix Gateway Manage a Microsoft System Center Virtual Machine Manager catalog Microsoft System Center Virtual Machine Manager virtualization environmentsĬreate and manage connections and resourcesĬonnection to Microsoft System Center Virtual Machine ManagerĬonnection to Nutanix cloud and partner solutionsĬonnection to VMware cloud and partner solutionsĬreate a Microsoft System Center Virtual Machine Manager catalogĬreate Hybrid Azure Active Directory joined catalogs Microsoft System Center Configuration Manager environments ![]() Microsoft Azure Resource Manager cloud environments To prevent this, change the audio quality setting to Medium or High for the connection.Citrix Hypervisor virtualization environments When using low quality as the audio setting, the compression of the already compressed MP3 file causes some audio data loss. Alternatively, similar settings can be managed through AD GPO. In XenApp version 6.0 and 6.5 for Windows Server 2008/R2 configuration of audio settings, such as, sound quality and bandwidth limits, are performed through policy in the Citrix Delivery Service Console (or AppCenter). Configuration of ICA Audio Settings for XenApp 6.0 and 6.5 Refer to Citrix Documentation XenApp 6.5 - Audio Policy Settings. For XenApp 7.6, refer to Audio Policy Settings. If settings on the client and server (or WI server) are not similar, the lower quality setting is used for the ICA session. You must configure all audio quality settings similarly in the environment. Additionally, in XenApp versions earlier than 6.0, the audio quality can be set in the ICA-tcp port under the ICA Setting tab. Configuring ICA Audio SettingsĪudio Quality for the ICA session can be set in the Citrix Policies, as well as in the Web Interface site under Session Settings > Connection Performance > Sound. Additionally, there is no current support at this time for audio redirection in ICA for mobile devices such as Android, iOS for iPAD and iPhone, and so on. ICA Win32 Clients require any Windows compatible sound card the ICA Win32 Client uses standard Windows API calls for audio. Current client support for ICA Audio Mapping include Win16, Win32, Mac Clients, UNIX Clients, such as, HP, IBM, Solaris, and Linux. Checking any of the Audio box settings will disable the audio redirection in the ICA session.Ĭurrently supported audio formats for ICA audio redirection are: MPEG1 Layer3 Audio, AC3 Audio, WMA Audio, and MP3 Audio.Ĭlient Audio Mapping allows applications running on the server to play sounds through a sound device on the client device. Note: If ICA audio redirection needs to be available in your environment then ensure that none of the Audio options are enabled in the Client Settings. ![]() (In Windows Server 2008/R2 for 6.0 & 6.5 this will be the Remote Desktop Session Host Configuration GUI). On the server, go to Terminal Services Configuration under the Client Settings tab and verify if Audio Mapping is enabled or disabled.On the client operating system, verify that sound is enabled and not muted.If either the client machine or XenApp Server has sound capabilities disabled, then ICA audio redirection does not work. Sound must be enabled on both client and server. The following is a list of basics for enabling sound through an ICA session:Ī sound card is required to be installed only on the client device the client sound card needs to be configured and fully functional for audio sound. The server does not require a sound card as the Citrix Virtual Audio Driver redirects the sound back to the client through the audio ICA virtual channel. Basics of Enabling Sound Through an ICA Session This article provides troubleshooting and configuration steps to resolve audio issues within ICA sessions. ![]()
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